Policy statement: Publishing our decisions 10/01/2024 The Legal Services Act 2007 allows the Office for Legal Complaints (OLC) to publish reports of investigations or Ombudsman decisions if it considers it “appropriate to do so in any particular case”. In considering what the OLC considers to be “appropriate” for publication, it has been guided by the regulatory objectives of the Legal Services Act. Tagged: Publishing decisions Corporate policies Policy statement
Legal Ombudsman responds to regulators’ transparency consultations 10/01/2024 Legal Ombudsman responds to regulators’ transparency consultations Tagged: Office for Legal Complaints Consultation
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 10/01/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
Law Society interview with Chair Wanda Goldwag 10/01/2024 Law Society interview with Chair Wanda Goldwag Tagged: Office for Legal Complaints
CMA: OLC response to the review of legal services 10/01/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
27 July 2020 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 27 July 2020 Tagged: Office for Legal Complaints governance
12 September 2018 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 12 September 2018 Tagged: Office for Legal Complaints governance
24 October 2019 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 24 October 2019 Tagged: Office for Legal Complaints governance
26 March 2020 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 26 March 2020 Tagged: Office for Legal Complaints governance
13 March 2020 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 13 March 2020 Tagged: Office for Legal Complaints governance
29 June 2020 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 29 June 2020 Tagged: Office for Legal Complaints governance
4 March 2020 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 4 March 2020 Tagged: Office for Legal Complaints governance
10 December 2018 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 10 December 2018 Tagged: Office for Legal Complaints governance
9 July 2018 OLC board papers and minutes 19/01/2024 OLC board papers and minutes 9 July 2018 Tagged: Office for Legal Complaints governance
27 April 2020 OLC minutes 10/01/2024 OLC minutes 27 April 2020 Tagged: Office for Legal Complaints governance
